Porcelain body is a material harder than the glaze; for this reason, when stacking plates, care must be taken not to rub the “foot” of one piece against the surface of another. Plates should be stacked by alternating each piece with a layer of paper.

The glaze is harder than some cutlery metals. Grey marks are metal deposits and can be removed using non-aggressive powdered cleaners or a paste made from baking soda and water.

It is recommended to rinse the porcelain immediately after drinking tea or coffee, as these beverages can stain the surface. Prompt rinsing helps prevent the formation of stains, which can eventually be removed with a non-abrasive cleaner or a solution of 1 part bleach and 8 parts water.

The dishwasher resistance of Ginori 1735 decorated products is tested according to the EN 12875-4 standard. White products are resistant to all dishwasher cycles. Decorated products without precious metals can be washed in the dishwasher using the eco cycle (50°C) and non-aggressive detergents (e.g. liquid or gel soaps).

Yes, white products and decorations without precious metals have no contraindications for microwave use. However, care must be taken to avoid sudden temperature changes.

Regarding scratch resistance, the same precautions generally apply as for decorations without precious metals. However, the latter are much more sensitive to scratching compared to not decorated material, so the use of interleaving sheets is particularly recommended.

Precious metals contain a percentage of silver which, over time, when exposed to air, forms a patina that can be removed by cleaning with a soft cloth and Argentil (or a similar product) without rubbing too hard. This phenomenon is especially noticeable where fingerprints are present.

Yes, precious metals can be washed in the dishwasher. However, they can be easily scratched, so before washing it is good practice to soften all encrustations and food residues, use liquid detergents without lemon, and select economy programs (55°C), paying attention to placing items properly in dishwasher racks that are in good condition. After washing, leave the door slightly open to prevent condensation from forming on the precious metal. The use of abrasive powders and metal scrubbers is absolutely to be avoided. For particularly delicate decorations, such as those done by hand, hand washing with non-abrasive sponges is recommended.

No, metallic decorations must not be used in the microwave as it could damage both the product and the appliance.

We advise not to leave the candle lit for more than 4 hours consecutively.

The duration depends on the size: smaller models last approximately 12 hours, while larger ones can last up to 130 hours. The estimated duration is always indicated on the product page so you can choose accordingly.

Let the candle cool completely, then trim the wick to about 5 mm and remove any debris from the wax surface.

• Do not move the candle while lit or when the wax is liquid.
• Extinguish carefully, preferably with a snuffer.
• Position candles at least 20 cm apart.
• If used outside the porcelain container, place it on a heat-resistant surface.
• Keep away from drafts, light sources, heat sources, and flammable materials.
• Never let the flame touch the container.
• Do not use if the container is cracked, chipped, or scratched.
• Extinguish the candle when there is ±½ cm (≈¼ inch) of wax remaining.
• Keep out of reach of children and pets.

Do not release the container into the environment. Dispose of both product and container according to local, regional, national, or international waste disposal regulations.

If contact occurs, wash thoroughly with water and soap. In case of irritation or rash, consult a physician, keeping the container or label at hand.

Yes, it is essential to keep them away from children.

We recommend choosing the candle that best suits your personal tastes and the environment where you wish to place it. On each product page, you will find the indicated fragrance family: this will help you navigate the different scents and find the one that best matches your preferences. Whether you’re looking for a relaxing scent for the bedroom or an energizing fragrance for the living room, the fragrance family will guide you to the perfect choice.

Insert the bamboo end into the incense holder, ensuring it is stable. Light the scented end of the incense, wait a few moments, then extinguish the flame. The glowing tip will slowly consume the fragrance. Let the scent diffuse naturally in the environment.

• Never leave incense unattended while lit.
• Keep away from flammable materials (curtains, paper, fabrics, etc.).
• Do not place incense directly on unprotected or heat-sensitive surfaces.
• Place in a well-ventilated area but away from direct drafts.
• Let it cool completely before removing any residue.

Do not release the container into the environment. Dispose of both according to applicable local, regional, or national waste disposal regulations.

• Keep out of reach of children.
• Do not ingest or use for unintended purposes.
• Use only in suitably ventilated environments.

Our natural incense is made in Italy using untreated bamboo and high-quality ingredients. The fragrances, IFRA‑certified, use only natural colors and are completely ecological, non­-toxic, and non-polluting. Thanks to its innovative formula, it does not release fine dust and diffuses an intense scent that creates an enveloping ambiance.

To prepare the LCDC collection room diffuser, first remove the cap from the fragrance bottle. Then, place the glass container inside the porcelain base of the Amazzone. Carefully pour the entire contents of the bottle into the container, then cover it with the porcelain lid of the Amazzone. Finally, insert the reeds into the container to allow the scented liquid to be absorbed and the fragrance to gradually diffuse into the environment.

To prepare the Tesori collection room diffuser, first remove the cap from the fragrance bottle. Then, insert the reeds to allow them to absorb the liquid.

The complete absorption of the liquid by the sticks may take up to 24 hours.

You may flip the reeds periodically to enhance diffusion.

Estimated duration is between 90 and 120 days.

The LCDC collection’s formula is alcohol-free, while the Tesori collection contains alcohol.

If contact occurs, wash thoroughly with water. Keep the container or label available in case a medical consultation is needed.

In case of contact with the eyes, rinse them thoroughly for several minutes and remove contact lenses if possible, then continue rinsing. Always keep the container or label handy in case of medical advice.

Yes, definitely keep them away from children.

Do not release the container into the environment. Dispose of both the product and container in accordance with local, regional, national, or international waste disposal regulations.

To properly prepare this item, we recommend adding two or three drops of essential oil directly onto the stone and waiting a few moments until the fragrance naturally disperses into the air. Repeat the process several times to increase the intensity of the scent. Additionally, it is advisable to place the stone inside the Ginori 1735 porcelain box.

It is recommended to avoid contact with porous materials, fabrics, wood, and delicate surfaces, as essential oils may cause stains.

Do not release the container into the environment. Dispose of both product and container according to local, regional, national, or international waste disposal rules.

We recommend filling the containers with equal parts vinegar or lemon juice and water and letting them sit for 24 hours. Then, empty the containers and rinse them with warm water. This way, you will properly prepare the crystal even for washing.

Yes, hand washing is possible but requires a few obvious precautions. To prevent scratches and breakage, do not wear rings and use a secure support base, preferably plastic. For washing, use a sponge or soft cloth, a mild liquid detergent, and warm water. Rinse with clean, warm water. After washing, always store the crystals upright, ensuring they are not too close to each other and kept in a room-temperature environment. To prevent chipping of the rim and breakage, the crystal should never be stored upside down or stacked.

Dry gently by hand with a soft cloth, supporting the body of the glass.

Yes, but only with liquid mild detergent and a short, low-temperature cycle. Ensure glasses are securely placed and that dishwasher salt is present.

No, crystals are not suitable for microwave or conventional oven use.

It is recommended to pay special attention when drying crystal items decorated with gold and platinum. Before drying, wait for the crystal to cool down.

The purity of Ginori 1735 glassware is preserved by cleaning stains and deposits left by tap water with a soft cloth soaked in vinegar.

For streaks, cloudiness, or persistent residues, fill the piece with vinegar or lemon juice diluted in equal parts with water. Let the solution work for 3 to 4 hours, then empty and rinse with warm water. For hard-to-reach areas or corners that are impossible to clean, use the same vinegar and water solution with the addition of uncooked rice. By gently shaking the piece, the rice will help remove internal residues. Then empty the container and rinse with warm water.

To clean stains and deposits left by tap water, we recommend using a soft cloth soaked in vinegar.

The use of freezers or refrigerators should be avoided, as crystal is highly sensitive to sudden temperature changes, which can cause irreparable fractures. Therefore, avoid pouring very hot or very cold liquids into crystal items.

Our cutlery is made of stainless steel and comes in three elegant finishes: brushed black, silver, and vintage gold. The stainless steel contains nickel, ranging from 8 % to 11 %.

Before first use and after every use, clean with hot water and a neutral detergent. Do not use chlorinated or bleaching synthetic detergents. Rinse and dry thoroughly. Immediately remove residues such as salt (NaCl), lemon, vinegar, tomato sauces, etc.

Yes, but ensure the dishwasher program includes perfect drying and polishing. Otherwise, finish manually. The blades of the knives are made of tempered stainless steel (type 420), which offers lasting sharpness but is more vulnerable to corrosive attack, so proper care is essential.

No, cutlery is not microwave safe.

Absolutely not. Avoid abrasive products such as metal scouring pads or synthetic ones like Scotch-Brite, which would irreversibly damage the cutlery.

Wash with hot water and neutral detergent before and after use. Avoid chlorinated or bleaching synthetic detergents. Rinse and dry thoroughly, then store in a dry environment. Remove residues (salt, lemon, vinegar, tomato sauce, etc.) immediately to prevent surface damage.

If using a dishwasher, it is important to ensure that the selected cycle includes proper drying and polishing. Otherwise, it is advisable to dry and polish the items manually immediately after washing.

The chlorine used to make water potable tends to transform into chloric acid (HClO₃) during the dishwasher cycle. This is a highly aggressive agent for silver and stainless steels, particularly those used in cutlery. The effect is so pronounced that colored halos and/or signs of corrosion can appear even after the very first dishwasher wash, including on brand-new items.
To reduce this issue, it is essential to remove the pieces from the dishwasher as soon as the wash and rinse cycle is complete, and dry them immediately.
To completely prevent the problem, it is advisable to install a dechlorinator upstream of the washing system.

Knife blades are made of tempered stainless steel 420, which ensures lasting sharpness but also increases sensitivity to corrosive attack. It’s essential to maintain them properly. Avoid abrasive products like metal scouring pads or synthetic ones such as Scotch-Brite that would damage the surface.

For everyday cleaning, use a damp microfiber cloth or an antistatic duster.
For items decorated with precious metals such as gold or platinum, use a soft cloth or a polishing cloth; in case of oxidation or tarnishing, apply a small amount of a specific silver-cleaning product.
On decorated areas, avoid abrasive powders, abrasive sponges, steel wool and aggressive or acidic solvents. If necessary, items may be washed by hand using mild liquid detergents.

For biscuit porcelain products (unglazed), in case of grey/black marks left by metal objects, it is recommended to use mildly abrasive or powder detergents on undecorated areas.

No, hand washing with mild liquid detergents only is recommended. Avoid abrasive materials on decorated parts.

Yes, they can be stacked, taking special care with gold-decorated rims, as they are more delicate and prone to abrasion.

Yes, biscuit vases can be used with water and flowers. The “Walnut Wooden” vase from the Officina Ultra collection, although made of wood, features an internal cylindrical porcelain container that makes it suitable for this use.

No, storing these items in either the freezer or the refrigerator is not recommended.

No, these items are not suitable for use in ovens, microwaves, or on direct heat sources such as stovetops or open flames.