Richard Ginori S.r.L., (“Richard Ginori”) company number 057952200483, with registered office in Viale Giulio Cesare n. 50, 50019, Sesto Fiorentino (FI) and Kering SA, a French corporation (“société anonyme”), company number 552 075 020 with registered office at 40 rue de Sèvres, 75007 Paris, France (together "we", "us", "our"), take your data protection rights and our legal obligations seriously. This Privacy Policy ("Policy") describes how we use your personal data collected via ("Website"), and by other means (e.g., via social media, cookies, etc.). Please read this Policy carefully.
The personal data that you provide may be regarded as jointly controlled by Kering SA, by Richard Ginori.



1. Personal Data We May Collect About You

We will collect various types of personal data about you for the purposes described in this Policy, including:

  • Contact information (such as your name, birthday, nationality, email address, postal address, telephone number and any other personal data) that you provide by completing forms on the Website, including if you subscribe to our newsletter and register and create an account on the Website;
  • Details of any transactions made by you;
  • Personal data that may be contained in communications you send to us, for example to report a problem or to submit queries, concerns or comments regarding the Website or its content;
  • Information from surveys that we may, from time to time, conduct on the Website for research purposes, if you choose to respond to, or participate in, them;
  • Credit/debit card information;
  • Information about your use and navigation of our Website, such as your IP address and other device identifiers, your operating system and browser type, and information about the Website pages you visit, collected by cookies or other tracking technologies; and
  • Personal information collected from third parties, such as data that you agree to share with us on publicly accessible social networks (e.g., Facebook, Instagram, etc.) and/or that we may collect from other publicly accessible databases.

You are under no obligation to provide any such information. Providing your personal data to us (in particular, your personal details, your email, your address, your credit/debit card numbers and bank code and your telephone number) is necessary for processing your order for the purchase of products on the Website, supplying other services provided on the Website upon your request, or when your personal data is needed to fulfil obligations required by law or regulations. The refusal to provide us with any personal data necessary for performing the above purposes may consequently prevent us from processing your order for the purchase of products sold on the Website or fulfilling obligations required by law and other regulations. Therefore, failure to provide personal data may constitute, in some cases, a legitimate and justified reason for not processing your order for the purchase of products sold on the Website or not providing the Website’s services.

Disclosure of further personal data to us other than that required for fulfilling legal or contractual obligations and to properly browse our services with necessary traffic data is, on the contrary, optional and does not have any effect on the use of the Website and of its services or on the purchase of products on the Website. We will inform you at every step whether disclosing your personal data to us is required or optional by marking with an appropriate symbol (*) the information that is required or data needed for the purchase of products and/or for the provision of requested services on the Website.


2. Minimum Age

Protecting the safety and privacy of children is very important to us. We do not accept registrations or orders submitted by, and will not knowingly collect or use personal data from anyone under the age of sixteen (16) years, or any other age limit set out by the law of his/her country of residence. By registering or making any purchase on the Website, you confirm that you have reached the age of majority in your country of residence.


3. Cookies

Our Website uses cookies. More information can be found below in this page.


4.Use Made of Your Personal Data

Whenever we process your personal data, we do so on the basis of a lawful "justification" (or legal basis) for processing. In the majority of cases, the processing of your personal data will be justified on one of the following bases:

  • processing is necessary to perform a contract with you or take steps that you have requested in order to enter into a contract (e.g., sale contract);
  • processing is necessary for us to comply with a legal obligation;
  • processing is in our legitimate interests as a business, and our interests are not overridden by your interests, fundamental rights or freedoms. Our legitimate interests may include our interest in using customer and Website user personal data to conduct and develop our business activities (including by carrying out standard marketing activities), with current and potential customers and Website users; and in establishing, exercising or defending legal claims; or
  • processing is based on your prior explicit consent, such as segmented and customized marketing activities.


The purposes for which we process your personal data are the following:

The processing of your personal data is justified by the following legal basis:

Process your purchases and to provide you with the services and information offered through the Website and which you request

Performance of a contract

Administer your account with us

Performance of a contract

Verify and carry out financial transactions in relation to payments you make

Performance of a contract

Audit the downloading of data from the Website

Our legitimate interest to get to know our customers better and improve our services accordingly

Improve and customise our Website, and our products, services and our business in general, such as by tracking your product preferences, shopping history and interactions with the Website

Our legitimate interest to improve our products and services

Identify visitors to the Website

Our legitimate interest to get to know our customers better and improve our services accordingly

Data analytics, market research purposes (surveys, customer satisfaction, etc.) and data enrichment. This includes second party data matching (i.e., the activity of matching and sharing trusted partner data where two individual brands contract together to match their own data through clients unique identifiers and reidentification, i.e., enriching our database with additional client insight gathered through activities on our digital media).

On the basis of our legitimate interests in analyzing and learning how customers use and interact with Richard Ginori in order to improve products, services and our business in general.

Correspond with you to resolve your queries or complaints

Your prior explicit consent

Global or local marketing purposes (to communicate with you on Richard Ginori updates about our products and services, invitations and other marketing communications that may be of interest to you by one or several of the following channels: SMS, MMS, e-mail, paper mail, internet, social media or telephone), and (ii) for customizing your experience with us to your interests and shopping habits (e.g., tailored communications) and improving our services, notably via profiling, including conducting lookalike targeting campaigns by the selection of your advertising impressions across our websites

Your express prior written consent, as and to the extent required by applicable law


5.Disclosure of Your Personal Data

We may disclose your personal data to any of our affiliate companies, or to our service providers who assist us in providing the services we offer, processing transactions, fulfilling requests for information, receiving and sending communications, updating marketing lists, analysing data, providing support services or in performing other tasks, from time to time.

For the avoidance of doubt, we will get your express opt-in consent before we share your personal data with any third party company other than Richard Ginori and Kering for marketing purposes.

Your personal data will be accessible by authorized personnel of Kering, Richard Ginori and affiliated companies, and service providers acting on our behalf on a need-to-know basis. Transfer of your personal data from your country of residence to third countries where we operate, including [USA, South America, Japan, Russia, Europe, Asia], will be involved; some of these countries are subject to a data protection adequacy decision of the European Commission, whereas others are not, such as the US. To ensure the protection of your personal data is consistent with applicable law, such transfers outside your country of residence or the EEA will be made pursuant to the EU Model Clauses, the EU-US or CH-US Privacy Shield certification, Binding Corporate Rules or other acceptable legal mechanisms of which you can request a copy via [[email protected]].

We may also share your personal data with third parties in connection with potential or actual sale or restructuring of our company or any of our assets, or those of any associated company, in which case personal data held by us about our users may be one of the transferred assets.

We will also respond to requests for personal data where required to do so by law, or when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, request from a regulator or any other legal process served on us.



We place great importance on the security of all personal data associated with our users. We have adopted security measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access. For the best possible protection of your personal data outside the limits of our control, your device should be protected (such as by updated antivirus systems) and your internet service provider should take appropriate measures for the security of network data transmission (such as, for example, firewalls and anti-spam filtering).

While we take reasonable steps to protect your personal data, we cannot guarantee that the personal data you disclose to us will be 100% secure, nor that any data breach will not occur.

You accept the inherent security implications of dealing on-line over the Internet and will not hold Richard Ginori S.r.L, Kering or their processors responsible for any data breach unless it is due to our negligence.


7. Retention of Your Personal Data

Our general approach is to retain your personal data only for as long as required to fulfil the purposes for which it was collected. We generally retain your personal data for three years from the end of our relationship or from the last contact from you, unless local law requires otherwise. However, in some circumstances we may retain personal data for longer periods of time, for instance where we are required to do so in accordance with legal, tax and accounting requirements.

In specific circumstances we may also retain your personal data for longer periods of time corresponding to the applicable statute of limitations so that we have an accurate record of your dealings with us in the event of any complaints or challenges.


8.Your Rights

You have the following rights with respect to your personal data:

- Right to withdraw consent - where applicable, you have the right to withdraw your consent at any time.  For example, if you wish to opt-out of receiving electronic marketing communications, you can change your settings in your account on the Website, use the 'unsubscribe' link provided in our emails or text the STOP number in our SMS, or otherwise contact us directly and we will stop sending you communications.

- Right of access, rectification and erasure - you have the right to request access to and obtain a copy of any of your personal data that we may hold, to request correction of any inaccurate data relating to you and to request the deletion of your personal data under certain circumstances. You can see and update most of this data yourself online, or by contacting directly [email protected]

- Right of data portability - Under certain conditions, you have the right to receive all such personal data which you have provided to us in a structured, commonly used and machine-readable format, and also to require us to transmit it to another controller where this is technically feasible.

- Right to restriction of processing - you have the right to restrict our processing of your personal data where:

  • you contest the accuracy of the personal data until we have taken sufficient steps to correct or verify its accuracy;
  • the processing is unlawful but you do not want us to erase the data;
  • we no longer need your personal data for the purposes of the processing, but you require such data for the establishment, exercise or defence of legal claims; or
  • you have objected to processing justified on legitimate interest grounds (see below) pending verification as to whether we have overriding compelling legitimate grounds to continue processing.

Where personal data is subject to restriction in this way, we will only process it with your consent or for the establishment, exercise or defence of legal claims.

- Right to object to processing justified on legitimate interest grounds - where we are relying upon legitimate interest to process personal data, then you have the right to object to that processing. If you object, we must stop that processing unless we can either demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms or where we need to process the data for the establishment, exercise or defence of legal claims. Where we rely upon legitimate interest as a justification for processing we believe that we can demonstrate such compelling legitimate grounds, but we will consider each case on an individual basis.

- Right to object to processing for marketing purposes - where we process personal data for direct marketing purposes, then you have the right to object to that processing at any time.

You also have the right to lodge a complaint with a supervisory authority if you consider that the processing of your personal data infringes applicable law or the CNIL, as Kering Lead Supervisory Authority under the GDPR: COMMISSION NATIONALE DE L'INFORMATIQUE ET DES LIBERTÉS, 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07, Tel: +331 53 73 22 22.
For further information regarding your rights, to exercise any of your rights, or if you have any complaints or questions regarding the processing of your personal data please contact [email protected]
Furthermore, the Data Protection Officer of Richard Ginori (the DPO) can be contacted at any time at the following e-mail address [email protected]
Please note that we may request proof of identity, and we reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive. We will endeavor to respond to your request as soon as possible and in any case within the applicable timeframes.


9.Changes to this Policy

We may occasionally change this Policy, for example, to comply with new requirements imposed by the applicable laws or technical requirements. We will post the updated Policy on the Website. We may also notify you in case of material changes and seek your consent to those changes, where required by applicable law. You are thus encouraged to periodically review this page.



Information on cookies and other technologies


1. What are cookies?

Cookies are text files containing small amounts of information that are stored on your device (computer, tablet, smartphone) when you visit a website. Cookies allow the site to "remember" your device, but not specifically who uses it, and to improve your user experience. By matching the identification codes of cookies with other information about you, such as the data collected when you log in to the site, it is possible to know that the information contained in a cookie relates to you.

2. For what purposes do we use cookies?

Cookies are generally used for a variety of purposes, such as allowing you to browse the pages of a site efficiently, as they apply your preferences and, more generally, improve your browsing experience by customising the site based on your browsing habits and profile. Cookies can also help ensure that advertisements viewed by online users are more in line with their interests.

3. What cookies do we use?

The Richard Ginori website uses different types of cookies for various purposes, as better explained in section 4 "Categories of cookies used on the website".
In particular Richard Ginori uses:
A) Session cookies: these are cookies that are active only for the duration of a browsing session and are generally used to facilitate access to the services offered on the site, to authenticate you when you are a registered member, and to remember what a user has put in their shopping basket; and
B) persistent cookies: these are cookies that are active for multiple visits. They are used to remember your preferences and to store some of your actions during your visit to the site. In this case, when you return to the Richard Ginori site or when you visit other sites that use the same cookies, the site reads the cookies and identifies your browser.
These two main types of cookies include:
C) First-party cookies, which are sent from the site visited, for example, and can only be read by that site (for example, the cookies that maintain products in the shopping bag of a user who is in the meantime still surfing the site). First-party cookies may be session cookies or persistent cookies.
D) Third-party cookies, whose purpose is to anonymously collect data, such as analytical data, including browsing statistics. Other third-party cookies are meant to track our visitors’ response to our online promotional activities. This technology uses information about your visits to our website and third parties’ sites on which we advertise, to deliver relevant advertisements. We also use this to learn which banner adverts bring users to our website. Third-party cookies may also be session cookies or persistent cookies.

4. Categories of cookies at

The cookies used on the Richard Ginori website may belong to the following categories.
A - Cookies used for technical purposes
On the basis of the guidelines provided by the Italian Data Protection Supervisor regarding the identification of simplified methods for information and obtaining consent for the use of cookies (8 May 2014), cookies used for technical purposes can be divided into browsing, session, analytical and functionality cookies.
Using these cookies does not require your consent.
A.1: Browsing or session cookies
These are session cookies that are strictly necessary, essential to allow you to browse the pages of our site and enjoy its essential features, such as access to restricted areas. Authentication cookies fall into this category. Without these sorts of cookies, it would not be possible to provide essential services such as the shopping cart.
Richard Ginori is able to identify you when you login to the site and can thus ensure that you are able to take advantage of the special features provided by our site.
If you decide to disable these cookies, it may happen that you are no longer able to use all the functions of our site.
Furthermore, Richard Ginori uses a cookie to keep track of the fact that you have been informed of the possibility that Richard Ginori uses profiling cookies and whether you have given your consent, if necessary.
A.2: Analytical cookies
This type of cookie includes both first-party and third-party cookies. These cookies, also known as performance cookies, collect information about how you use the Richard Ginori site in order to improve the quality of the site and the services offered. The information collected may concern, for example, which pages are visited most often by you or whether you receive error messages from the pages visited. Performance cookies allow Richard Ginori to apply the choices you make and to optimise the functioning of our site. All the information collected by this type of cookie is in aggregated form and therefore no identifying data is collected (e.g. first name or surname).
Among the various analytical cookies, Richard Ginori uses are analytical cookies that make it possible to obtain statistical data relating to access to the site and browsing, to monitor which sites you come from, to help improve the site by analysing usage data and any errors that may occur during your browsing experience, as well as to obtain statistical data relating to the effectiveness of advertising campaigns, through the use of data in aggregated form.
A.3: Functionality cookies
Functionality cookies allow the site to store your online preferences (such as your username, language or location) and to provide enhanced features with better customisation.
These cookies can also be used to store changes you make to the text size or font you use and other parts of web pages you can customise. They may also be used to provide services you request, if any, or to prevent you from receiving services you had previously refused.
This type of cookie includes both first-party and third-party cookies. At present, Richard Ginori only uses first-party cookies, which may be session cookies or persistent cookies.
By choosing certain features and services, you accept Richard Ginori's use of the relevant functionality cookies.
B - Profiling cookies
Profiling cookies are used by Richard Ginori to track your preferences and analyse online interactions and operations between you and Richard Ginori. The information gathered is for the exclusive benefit of Richard Ginori and will not be shared with third parties, with the exception of the service providers of Richard Ginori, for the sole purpose of processing such information on behalf of Richard Ginori itself.
Under certain circumstances Richard Ginori has the possibility to cross-reference the data collected through cookies with your personal data collected for the purposes indicated above, unless you did not consent to processing for profiling purposes. It is recommended that you read the privacy policy of Richard Ginori regarding the protection of personal data for more information on the methods adopted by Richard Ginori for processing your personal data in these cases.
Use of profiling cookies requires your consent; you may change your preferences regarding promotional or targeting cookies at any time through your browser settings as set out in section 6 below or by enabling/disabling all third-party cookies as set out in section 8 below.
In particular, Richard Ginori uses the following third-party cookies:


Cookie Type and Function Links


Supplier of Adserving services for supplying digital advertising on behalf of Omnicom Media. The cookies left by it collect your browsing data for commercial communication purposes in various forms of advertising, such as banners, also in relation to your interests.


Cookies required to login via Facebook
Google Analytics

Used for technical purposes (with anonymisation)

These are used to generate information on use of the Itineraria website by users. The information collected is used to compile reports on the site's activities and thus improve it. The information, collected anonymously, concerns the number of visitors, the page of origin and the pages visited.

Google stores the information collected on its own servers, and may transfer it to authorised third parties for their processing or at the request of the authorities. Your IP address will not be associated with any other data held by Google. By staying at the Richard Ginori website, you accept that your data will be processed by Google in the manner and for the purposes set out above


Cookies required to login via Google
Google Map

Used for technical purposes (with anonymisation)

These are cookies used by Google Maps to store your preferences when viewing maps and to track your behaviour.


Cookies required to view YouTube platform videos.
Functional cookies


These are short-term cookies, used to store preferences or choices made anonymously by you, in particular these are used to store your acceptance of cookies.




5. Sharing of information

The information collected by Richard Ginori through the use of cookies will not be shared with third parties, except in the case of other companies of the Kering Group, the advertising agencies and service providers that Richard Ginori uses and the IT service providers of Richard Ginori (for example, hosting service providers). This will be limited to the purposes indicated above.

6. Management of Cookie Preferences

You can choose at any time whether to accept or reject the use of cookies by simply changing your browser settings. Please note that our systems may not recognize Do Not Track headers or request from some or all browsers. You may learn more by checking our California Do-No-Track Disclosures.
Most Internet browsers automatically accept cookies, but you can set your browser to receive a warning message each time an operator tries to send cookies/pixel tags to your device, and/or to stop you from accepting them. Most browsers provide information on how to stop the storage of cookies in your browser or how to receive a warning message before accepting cookies or how to disable all cookies; this information is available in the "Help" menu, accessible from the tool bar.
Below you can find pages describing the settings for each browser in more detail:
• Chrome
• Firefox
• Internet Explorer 7 and 8
• Internet Explorer 9
• Safari
• Opera
If you use more than one browser (e.g., Internet Explorer, Google Chrome, Firefox, etc.) you must repeat the procedure with each of them, and if you use multiple devices to connect to the Internet (e.g., from work and home), you must set your preferences on each browser of each device.
Attention: disabling all cookies from the browser could have a negative impact on the functionality of some parts of the Richard Ginori site - for example - normal browsing from one page of the site to the next or the possibility of making purchases, even loss of customisation functions so that advertisements offered during your visit to our site may not be targeted to suit your interests.

7.  California Do-Not-Track Disclosures

Richard Ginori does not process or respond to web browsers’ “do not track” signals or other similar transmissions that indicate a request to disable online tracking of users who visit our sites or use our online services or mobile apps. However, you can prevent website tracking by changing the settings in your web browsers to disable cookies permanently or to alert you when cookies are being sent so you can refuse them at that time. The help function on most browsers contains instructions on how to change these cookie settings. Please note that if you disable cookies or refuse to accept a request to place a cookie, it is possible that some parts of this website, such as our ability to save your password so you do not have to re-enter it every time you visit our website, will not function properly.

8. How to disable third-party cookies from site

At the website you can see how to disable third-party cookies and promotional and targeting cookies from your computer.

9. Contacts

For further information about cookies, questions or suggestions, please contact Richard Ginori S.r.l., Viale Giulio Cesare 50, 50019 Sesto Fiorentino, Florence, Italy, [email protected] phone +39 (055) 420-4921
The Data Controller for the purposes of this policy on use of cookies is Richard Ginori S.r.l., and may be contacted at the address [email protected].